Alisa Luxury Aluminum Chain Tassel Chandelier
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What is Emmahaus's Price Match Policy?
At Emmahaus, we want you to feel confident that you are getting the right price without compromising on quality, design, or your overall shopping experience.
We work hard to make shopping simple and enjoyable while offering great value on the products you love.
30-Day Price Match Policy
If an item from your order goes on sale on the Emmahaus website within 30 days of your purchase date, you may request a price match for the difference.
Please note that this policy does not apply to Clearance items, Flash Deals, price reductions outside the 30-day guarantee period, or bundle promotions such as โBuy Togetherโ offers.
Guidelines and Limitations
The item must be identical to the item originally purchased, including the same size, color, quantity, specifications, and model or SKU.
The item must have been purchased directly from the Emmahaus website before a Price Match request can be submitted.
The item must still be in stock on the Emmahaus website at the time the Price Match request is made.
Price Match requests must be submitted within 30 days of the original purchase date.
*Emmahaus reserves the right to interpret and explain the terms and conditions of this Price Match Policy.
At Emmahaus, we value the quality of every product and your overall shopping experience.
Eligible products may be returned or exchanged within 30 calendar days from the date of delivery by contacting our customer service team.
Before submitting a return request, please read our full Return & Refund Policy carefully, including product exclusions, return requirements, and applicable limitations.
Enjoy complimentary standard shipping on eligible orders from Emmahaus.
Each order is carefully prepared and shipped directly to your delivery address with no additional standard shipping fees.
Shipping methods, estimated delivery times, and availability may vary depending on the product, order destination, and other applicable shipping conditions.
Please refer to our Shipping Policy for full details, including delivery areas, processing times, and applicable shipping limitations.
Emmahaus is committed to providing lighting products that combine quality, functionality, and thoughtful design for everyday living.
For eligible lighting products, Emmahaus provides a 2-year limited warranty covering product materials, fixture structure, workmanship, finishes, and applicable electrical components.
Before submitting a warranty claim, please read our full Warranty Policy carefully, including the products covered, warranty scope, exclusions, and applicable limitations.
This limited warranty applies to defects in materials, workmanship, and related functionality that arise under normal household use.
For purposes of this policy, โnormalโ use means reasonable use of the product for its intended purpose in a normal residential environment and in accordance with the product's installation, operation, maintenance, and care instructions.
Safety and quality are important parts of our lighting products.
Depending on the product model and destination market, our lighting products may carry UL, ETL and/or CE certification or compliance markings.
Please refer to the individual product specifications or contact us to confirm the applicable certification for a specific product.
Detail
- Material: Iron, Aluminum
- Finish: polished stainless steel, silver chain
- Number of lights: 6 / 8 / 10
- Voltage: 110V-240V (Available)
- Dimmable: Yes
- Sloped ceiling compatible: Yes
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Assembly Required: Required
-
Application: Home/Villa/Hotel/Living Room/Dining Room/Bedroom
- Warranty: 2-year
- Shipping time: 4 weeks
- Free shipping
Return Policy
Emmahausโs return policy lasts for 30 days from the date you receive your item. Unfortunately, returns requested after this period are not eligible for a refund or exchange. To initiate a return, please email support@emmahaus.com. We will reply with the return mailing address, and you will need to cover the shipping costs upfront (refunds for shipping costs may apply as needed).
Items must be unused and in their original packaging. We do not accept returns for:
- Installed or used items
- Returns requested after 30 days
Order Cancellation Policy
Orders Not Yet Shipped:
- Orders canceled within 24 hours of purchase: Full refund.
- Orders canceled or modified after 24 hours but before shipment: 5% handling fee of the order total will apply.
Orders Already Shipped but Not Yet Delivered: Cancellations will be processed as a return, and a 15% restocking fee will be deducted from the refund.
Order Processing Time
Orders are typically processed within 3-5 business days after payment confirmation. Special orders may require 5-9 business days.
Shipping Costs and Transit Times
Free Shipping is available for all orders on Emmahaus.
- Air Freight: 12โ15 days (small lights, samples, replacements) โ Free
- International Express (DHL, FedEx, UPS): 7โ10 days โ Paid
- Sea Freight: 30-45 days (for large items) โ Free
We offer paid expedited shipping services to meet urgent delivery needs. Please contact us for more details.
ALISA COLLECTION
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OUR PROMISE
- JRJacob R.Verified BuyerRated 5 out of 5 stars4 months agoElegant Chain Detail Design
The chandelier arrived safely and the chain details look elegant.
- GCGrace C.Verified BuyerRated 5 out of 5 stars4 months agoBeautiful Texture and Finish
Lightweight design with a refined finish, easy to install and adjust.
- AJAlexander J.Verified BuyerRated 5 out of 5 stars4 months agoCustom Drop Length Worked Well
Custom drop length matched our tall ceiling requirements perfectly.
- LPLily P.Verified BuyerRated 5 out of 5 stars5 months agoPerfect Luxury Interior Accent
I selected this fixture for a modern luxury residence project.
- EBEthan B.Verified BuyerRated 5 out of 5 stars5 months agoUnique Modern Chandelier Style
The layered tassel design adds texture while keeping the room balanced.
Need Help Planning Your Project?
Our design team is here to help with fixture placement, size selection, finish coordination, and project planning.
Free 3D Design Preview
Book a free design consultation for size guidance, 3D preview support, suspension planning, and finish pairing.
Book a Free Design ConsultFor Designers & Trade Professionals
Get trade pricing, priority support, custom specifications, and assistance for residential or commercial lighting projects.
Join the Trade ProgramRequest complimentary finish, glass, crystal, and lampshade samples โ weโll mail them directly to your studio.
